Tool #3 - Active Listening
Active listening is ensuring others that you are listening as well as showing that you are engaged in the conversation. Listening is much more than just being silent.
Tool #2 - Double click
When browsing through your file system on Windows its normal to double click folders to understand what they may contain. This section is about having a similar approach when talking with others.
Tool #1 - Perception is reality
Reality may be more than what is being perceived by an individual, but it is easy to fall into that trap and assume that, indeed, what you perceive is reality. [Perception is not reality @ Psychology Today].
You've been promoted to a leadership position
There will be so many unknowns in the first days, well even years, and if you have friends/colleagues that were promoted just now as well, I’d say that it is likely that your questions are the same as those of your own peers!